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What types of payment methods do you
accept?
Cash
is very welcome, either US Dollars or Mexican Pesos. Deposits onto
checking or savings accounts in Mexico or in the US can be
accommodated: the banks are either Bananex, Bancomer or Wells Fargo.
Paypal is also accepted;
however a %3.00 Paypal fee applies. You can also book our rooms
through
AirBnB and pay with a
debit/credit card. |

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Where
can I get or exchange Mexican Pesos?
If
you have a debit or credit card, you can get Pesos from any ATM.
Make sure that you know the PIN associated with your card, so that
you can use your card. See the following
link to locate the ATMs in Puerto
Morelos. The closet one is 3 blocks from Casitas Kinsol.
Travelers
checks are rarely welcome in most businesses, and no bank is present
in Puerto Morelos; the closest banks are in Cancun or Playa del
Carmen.
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How long
is it from Cancun international airport to Casitas
Kinsol?
The bus
does 25 minutes to the bus station in Puerto Morelos. A taxi (door
to door) should do less than 25 minutes..
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Do we need a car to get to Casitas Kinsol and
back to Cancun city itself and airport?
Mexico has one of the
best and most efficient public transportation based on buses.
Transportation from Cancun international airport to Casitas Kinsol
can be done in various forms:
- door to door thanks to taxis or collective vans. The prices vary
with the companies. Just do a search over the Internet with the
following keywords: Cancun airport shuttle taxis.
-
you can also take a bus that would drop you at the bus station, 4
blocks from Casitas Kinsol. The cost is MX$54.00 Pesos (as off January
2010) per person.
Make sure that there are buses scheduled at the time of your
arrival at the airport of Cancun: see the "ADO" web site at
www.ado.com.mx . From the
bus station to Casitas Kinsol, you can either walk or take a taxi
(cost of around US$6.00). We can also pick you up; however be
aware that we only have a 2 door subcompact hatchback car.
There
are plenty of taxis and collective vans in Puerto Morelos, so
you can move around with ease. If you plan to go and visit Cancun,
you can also use the ADO buses; the cost from Puerto Morelos
to Cancun city is MX$20.00 Pesos (as off January 2010) per person: see their web site
at
www.ado.com.mx . ADO buses make
no stops, they are first
class buses and they are direct to their destination. Collective
buses stop wherever some one ask for a lift or a drop-off. |

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How far is the beach? How much does the
transportation cost?
Getting to
the beach (1.8 miles) can either be:
- walking.
There is a 1.5 mile long street from the highway MX307 to the beach
that runs through the mangrove; it is wide and safe for pedestrian;
it is also properly lighted at night. Along the street are 2 decks
that allow bird-watching and wild life watching.
- by taxis:
MX$30.00 Pesos (as of December 2009).
- by
collective vans / buses: MX$6.00 Pesos (as of December 2009) from
the Pemex gas station.
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What do
I need to bring?
- Bring
your own beach towels. Linens are provided on short term rent (not
provided on long term leases = one month rent or longer).
- Sunblock
/ sunscreen need to be biodegradable: the beach of Puerto Morelos
are part of the National Park whose rules and regulations require
biodegradable sunscreen.
- Bug spray
is needed.
- Earplugs
can be needed if you think that the singing of the birds and the
roosters can disturb your sleep or your "siesta" time.
-
Electrical adapter: please see the following
link.
- Remember
also to bring your medications: you cannot have them shipped to
Mexico. |

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Do I
need to bring electrical adapters?
The
electricity is the same as the USA (110 volts). However, most of the
outlets do not have "ground": so you will need to bring an adapter
from grounded plug to a non grounded outlet.
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What
about laundry?
There are many laundries within 3 blocks of casitas Kinsol. You drop your
laundry early morning and you may get it back the same day. If
not, the next morning. The exact location can be found on the map
with the following
link. The cost is around
MX $10.00 Pesos (as of July 2010) per kilogram of
laundry.
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What
channels do I get on the TV set?
TV set can be accommodated in some of the rooms at extra charge.
An extra damage deposit is required. The local cable TV company
provides more than 50 channels: Mexican, local, US, Central
American, South American (Brazil) and European channels are available. A
complete list of channels can be found on the following
link.
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Is there
a large supermarket near Casitas Kinsol?
A medium
size super market is located on the same block as Casitas Kinsol:
"Willys"; another one ("DUNOSUSA") is located on Highway 307, 2
blocks south of the ADO bus station. Plenty of convenient stores and
fruits and vegetables mini-markets are only one block away from
Casitas Kinsol. Large supermarkets and malls are located in either
Cancun or Playa del Carmen: US brands as Walmart, Sam's club and
Mexican brands as Soriana, Chedraui, La Comercial Mexicana, ... are
present. |

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Are
there golf courses close to Casitas Kinsol?
There are
currently no golf course in Puerto Morelos. However, the Iberostar
resort, halfway to Playa del Carmen (less than 15 minutes drive) has
a golf course. Should you choose to go to Cancun (30 minutes drive),
you'll find 7 golf courses. The following links give you a complete
list and map of golf courses by:
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Cancun.
-
Playa del
Carmen. |

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How
many occupants are allowed?
2
occupants per room. Some room can accommodate an extra bed (either
individual or queen size) at extra cost: US$10.00 per night per
extra person.
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Do you provide linens
/ towels?
Linens
/towels are provided on short term rent only (no linen provided on
long term rent - more than one month rent). Beach towels are not
provided.
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Is there a restriction on bringing pets?
Pets are
welcome if well behaved. Pets need to be trained and
sociable/friendly with other pets. A US$7.00 fee per pet per night
is required. Pet are not allowed on furniture neither on beds. The
owner of the pet must pick-up immediately after his friendly
animal.
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Is
Puerto Morelos a safe and secure place?
Puerto
Morelos is still a small town that has not experimented the
expansion and the exponential growth of Cancun or Playa del Carmen;
therefore it has not experimented the drawback like these 2 mega
tourist cities have and consequently has not been exposed to
delinquency. Puerto Morelos is as safe as Mexico can be. And much
safer than Cancun and Playa del Carmen. Casitas Kinsol is located on
one of the main avenue in town; the "Municipal Police" and "Transit
Police" squad cars patrols the area day and night. |

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Is it safe to drink
the water?
It is
said to be safe; however, we personally do not trust the quality of
the water. The drinkable water truck stops by (Monday through
Saturday) between 10:00am and 1:00pm. The cost of the 5 gallon
refill is less than US$2.00. If you need an extra bottle/container,
it will cost less than US$6.00. |

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Are
there doctors & hospitals close by?
There are private clinics and there are also doctors available
through a chain of drugstores called 'Farmacias Similares". A basic consultation with a general
doctor can be as low as MX $40.00 Pesos (as of December 2009). And
medications are on the same range of prices. There are two
well known hospitals in Cancun, approx 30 minutes away and are
located at the south entrance of Cancun: AmeriMed Hospital
(998-881-3400) and Hospiten Hospital (998-881-3700). The Hospiten Hospital has MRI & CAT Scan
equipment. |

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Are
there people around who speak English?
Plenty of
them. Locals will always find a way to help you and communicate with
you. |

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Where
can we worship God?
The following
link provides you with a
map and the locations of churches around town. |

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Where
is the closest embassy?
Most embassies are located in Mexico City.
However, many consulates have offices in Cancun: see the following
link for a list by
country. Some countries have only an consul "honoraria" (or
consular agency) in
Cancun or Playa del
Carmen. |

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What about
taxis?
Step in
the street, outside of Casitas Kinsol; you won't wait long before
you can get a taxi. You can also call the taxi station in Puerto
Morelos and the dispatcher will send you a taxi: the phone number is
871-0090. You can also walk to the nearest taxi station located at
the Pemex gas Station, on Highway 307. Taxis are not equipped with
taximeters: always ask for the cost / fare before you get on board,
do NOT wait until you get to your destination to inquire the
cost.
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What about phone
services?
There is
pay-phone on the corner of the block, up the street, on the right
hand side of the intersection, next to the Union of Taxis Office
(Sindicato de Taxistas); it takes coins and pay-phone cards.
Payphone cards can be bought in most of the convenient
stores.
Puerto
Morelos is area code 998. When dialing from Puerto Morelos to
another "998" phone number, only dial the last 7 digits XXX-YYYY.
Cancun is
local. Playa del Carmen and Tulum are long distance.
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Will
my mobile phone work in Puerto Morelos?
Your
mobile phone may work in Mexico: please check with your mobile phone
provider for the coverage and the conditions that apply
(international service fee, roaming fee, ...). Most of the US
providers have services or agreements with local providers.
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How to
dial a mobile phone in Mexico?
When
dialing a mobile phone with the same area code, first dial 044 then
the local area code (998, in the case of Puerto Morelos), then the
number:
044-998-XXX-YYYY.
If the
mobile is from a different area code, first dial 045 then the local
area code (AAA), then the number:
045-AAA-XXX-YYYY.
To
receive a call from the USA on a Mexican mobile, the caller need to
dial 011 (to reach the international) 52 (to reach Mexico) 1 (to
reach a mobile phone) and the mobile phone number:
011 52 1
AAA-XXX-YYYY
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Will
my GPS work in Puerto Morelos?
Your GPS
will work in any country. Mexico is fairly well covered. You just
need to get the software and the maps for Mexico; check with your
GPS provider to download the maps of Mexico on your device. Let us
know if you need a rental GPS.
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What is the time zone in Puerto
Morelos?
GMT-06:00
: this is the central time (US and Canada). Mexico city is on the
same time zone. However, Mexico has Daylight Saving Time that starts
in the first Sunday of April and finishes on the last Sunday of
October.
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What is the weather in Puerto
Morelos?
The Weather Channel will answer this
question. Click on the
linkand get the forecast, the average
temperatures, the rain
accumulations, ... However, we have found these forecasts to be
poorly reliable.
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